swap_horiz Allscripts Alternatives

1

ServiceNow

ServiceNow has evolved from a simple IT ticketing system into a comprehensive enterprise service management platform. It...

Enterprise Workflow Automation Customer Support Cloud Based

9.6 Brilliant

2

Zendesk Guide

Zendesk Guide is a robust knowledge base solution integrated within the broader Zendesk suite. It offers advanced featur...

Enterprise SAAS AI Powered Support

9.4 Excellent

3

Talkdesk

Talkdesk specializes in unifying the voice and digital channels, making it a top choice for companies where phone suppor...

Cloud Enterprise AI Powered Customer Support

9.1 Excellent

4

MyChart

MyChart is a digital platform facilitating patient access to their electronic medical records. Developed by Cerner, it o...

Data Security Data Analytics Telemedicine Patient Portal

8.8 Great

5

Cerner Health Information Exchange

Cerner’s Health Information Exchange provides a secure platform for exchanging patient health information between hospit...

Secure Enterprise Real Time Cloud Based

8.8 Great

6

Zendesk

Zendesk is widely recognized for its user-friendly interface and rapid deployment capabilities. It is a dedicated custom...

Business Modern User Friendly E Commerce

8.5 Great

7

Zoho Desk

Zoho Desk is a context-aware help desk solution part of the extensive Zoho business application suite. It leverages AI (...

Budget Friendly Automation AI Assistant SAAS

8.2 Great

8

Freshservice

Freshservice is Freshworks' IT service management (ITSM) solution, designed specifically for IT and internal employee su...

Automation Customer Support Cloud Based Ticketing

8.2 Great

9

Meditech

Meditech offers enterprise-level electronic health record (EHR) software designed for hospitals and large medical practi...

Enterprise Data Security Patient Engagement Ehr Integration

8.2 Great

10

Kayako

Kayako is an established customer service platform offering a unified inbox for email, live chat, and social messages, c...

Customer Support Self Service Unified Inbox Established

7.8 Good

11

Desk.com

Desk.com was once a popular, user-friendly ticketing system acquired by Salesforce. However, it has been officially disc...

Customizable E Commerce Web Based Customer Support

7.7 Good

12

Greenway Health

Greenway Health offers a cloud-based platform designed to streamline healthcare workflows. The software provides Electro...

Us Based Data Security Healthcare Interoperability

7.6 Good

13

Freshchat

Freshchat, part of the Freshworks ecosystem, is a powerful, user-friendly chatbot platform that excels in omnichannel su...

Multichannel Customer Support Cloud Based Customer Engagement

7.5 Good

14

CaseMap

CaseMap is a cloud-based software designed to assist legal professionals in managing complex cases. Its notable strength...

Premium Cloud Based Visual Design Visual Organization

6.8 Fair

15

Freshworks CRM

Freshworks CRM is a cloud-based CRM solution tailored for real estate professionals. It allows freelancers to manage lea...

Sales Automation Lead Management Small Business Marketing

6.2 Fair

16

CloudMotive

CloudMotive is a cloud-based customer support and helpdesk platform that helps businesses manage their tickets, response...

Small Business Helpdesk Customer Support Cloud Based

5.6 Mediocre

17

Jitbit Helpdesk

Jitbit Helpdesk is a long-standing, straightforward ticketing system available as a SaaS or self-hosted application. It...

Simple Helpdesk Self Hosted On Premise

4.6 Poor

18

Schedulix

Schedulix is a cloud-based solution offering mobile access, secure data storage, and advanced scheduling features. It ca...

Cloud Based Mobile Access Secure Data Storage

4.2 Poor

19

Salesforce Service Cloud Essentials

Salesforce Service Cloud Essentials is a cloud-based solution designed to manage customer inquiries efficiently. It offe...

SAAS Small Business CRM Salesforce

3.7 Poor

20

Epic

Epic! is a leading digital library for kids, offering a vast collection of over 40,000 books, audiobooks, and learning v...

Data Security Personalized Learning Help Desk Software Clinical Decision Support

3.2 Poor