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Carbonite

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description Carbonite Overview

Carbonite offers a straightforward, automatic backup solution with a focus on ease of restoration. It continuously backs up your files and provides a simple interface for recovering lost data. While it has faced some criticism regarding customer support in the past, Carbonite has made improvements. It's a solid choice for users who prioritize simplicity and automatic protection, particularly those less technically inclined.

Carbonite also offers cloud storage options alongside its backup services.

help Carbonite FAQ

What does Carbonite back up?

Carbonite is a cloud backup service for protecting files on supported Windows and macOS computers. It is designed to run automatically in the background so documents, photos, and other selected data can be restored after loss or hardware failure.

Can Carbonite restore files after a computer failure?

Yes, Carbonite provides file recovery from the cloud and can restore backed-up data to a replacement or repaired computer. The available restore method depends on the subscription and the amount of data involved.

Who owns Carbonite now?

OpenText completed its acquisition of Carbonite in December 2019. Carbonite products now sit within OpenText's broader data-protection and cyber-resilience portfolio.

Does Carbonite continuously back up files?

Carbonite is designed for automatic ongoing backup rather than a manual weekly copy. Files must still be included by the plan and backup settings, and a computer needs an internet connection for new changes to reach the cloud.

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