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CommentSold

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description CommentSold Overview

CommentSold is a software platform for retailers that combines social commerce, live video selling, mobile applications, and online storefront tools. It can identify purchase comments made during broadcasts or on social posts and convert them into orders, while supporting inventory, payment, and fulfillment workflows. The platform is intended primarily for boutiques and other merchants that sell through Facebook, Instagram, and live shopping channels.

help CommentSold FAQ

How does CommentSold turn a live-sale comment into an order?

A retailer links products to a live broadcast or social post, and a shopper uses the store's configured purchase keyword, commonly SOLD, to claim an item. CommentSold then tracks the shopper's cart, payment setup, waitlist, and order status instead of treating the comment as an ordinary social reply.

Can CommentSold sell on Instagram, Facebook, and TikTok?

Yes, its documented social-selling tools cover live and social posts on channels such as Instagram, Facebook, and TikTok. It can also send shoppers to a CommentSold webstore or a shop's custom mobile app, giving the retailer more than one checkout surface.

How does CommentSold handle sold-out sizes and waitlists?

The live-sale interface can cross out sold-out variants, and shoppers can see waitlisted items in their account. CommentSold also supports a first-paid-first-served setting, so retailers can choose whether carted items stay reserved or go to the first shopper who pays.

Does CommentSold include inventory and an online store, or only live video?

It combines live selling with product, inventory, order, and customer-account tools, plus an optional webstore. CommentSold's own channel labels distinguish Social, Webstore, and Mobile App sources in carts and order records.

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