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TicketSource

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Ticketing UK Reserved Events Venues Boxoffice

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description TicketSource Overview

TicketSource is a ticketing management system headquartered in the United Kingdom, providing cloud-based software to venues, event organizers, and promoters. The platform handles all aspects of the ticketing lifecycle, including online sales, reserved seating maps, and point-of-sale operations at the box office. In addition to core ticketing functions, it offers integrated marketing tools and detailed reporting analytics to help organizations track revenue and attendance. It is primarily utilized by smaller arts venues, theaters, and community events seeking a low-cost administrative solution.

help TicketSource FAQ

Can TicketSource sell reserved seats with a seating map?

Yes. TicketSource includes a seating-plan designer and says access is not restricted by pricing tier, so organisers can configure reserved seating as well as general admission. [TicketSource pricing](https://www.ticketsource.com/pricing)

How much does TicketSource charge event organisers?

TicketSource is free for in-person bookings and free events. For paid online bookings, its own payment processing is listed at 7% plus VAT with a minimum booking fee of £0.25 plus VAT, or 4.5% plus VAT when the organiser connects a Stripe account. [TicketSource pricing](https://www.ticketsource.com/pricing)

What happens to TicketSource customers if an event is cancelled?

TicketSource says it will refund customers in full if an event is cancelled or postponed, including the ticket price and booking fee. It says no extra charges apply to that refund. [TicketSource pricing](https://www.ticketsource.com/pricing)

Can TicketSource pass the booking fee to the ticket buyer?

Yes. Organisers can include the fee in the advertised ticket price or pass it to the customer at checkout. TicketSource's example uses a £10 ticket and shows a £0.84 fee when the customer pays the fee separately. [TicketSource pricing](https://www.ticketsource.com/pricing)

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