Best CRM Platform

Salesforce for Nonprofits, built on the Nonprofit Success Pack (NPSP), is the industry leader for organizations needing deep customization and scalability. It provides a comprehensive view of every constituent, allowing for highly targeted fundraising and program management. While it requires a stee...

Kit is a CRM and marketing automation platform built for creators, representing a rebrand and evolution from ConvertKit. It retains ConvertKit's core philosophy of being creator-first but expands its vision into a more holistic customer relationship tool. It focuses on helping creators manage their...

A streamlined version of the SuccessFactors platform, designed specifically for smaller non-profits. It includes essential CRM tools such as contact management and fundraising campaigns. With a user-friendly interface and lower cost compared to other options, its perfect for organizations with limit...

HoneyBook is a client relationship management (CRM) and business management platform tailored for creative entrepreneurs and small service-based teams (e.g., photographers, event planners, coaches). Its invoicing is one component of a system designed to manage the entire client journey—from initial...

HubSpot Service Hub provides live chat as part of its all-in-one CRM platform, specifically within the free 'Conversations' inbox. This chat tool is deeply integrated with HubSpot's free CRM, marketing, and sales tools, creating a seamless flow of customer data from first website visit through to su...

Creatio CRM is a cloud-based customer relationship management (CRM) platform designed to streamline sales, marketing, and service operations. Its notable feature is the low-code development environment, allowing businesses to rapidly customize processes and workflows without extensive coding experti...

While primarily known for CRM, the underlying Salesforce Platform (Lightning) is an incredibly extensible environment. It allows customization far beyond standard CRM needs, enabling the building of custom objects, complex business logic, and integrations. Its massive ecosystem and pre-built connect...

Bloomerang is a cloud-based Customer Relationship Management (CRM) platform tailored for nonprofits. It helps organizations manage donor information, monitor interactions, and support fundraising campaigns. The system’s focus on nonprofit needs makes it particularly useful for development teams and...

Keap was historically known for its powerful combination of CRM and marketing automation, making it a favorite for service-based SMBs. It allows users to build complex sales funnels directly within the platform, linking marketing actions (like downloading a guide) immediately to sales follow-ups. It...

Workbooks CRM is a cloud-native solution providing B2B companies with a centralized system for managing customer relationships. It’s notable for its intuitive design and focus on streamlining sales workflows, particularly within midsize organizations. The platform supports marketing teams and sales...

Bigin by Zoho CRM provides a cloud-based CRM solution primarily for small to medium-sized businesses. It’s notable for its unified platform combining sales pipeline management with service and project tracking capabilities. This integrated system helps SMB teams streamline workflows and improve cust...

Bullhorn CRM is a cloud-based customer relationship management (CRM) platform tailored to the needs of recruiting agencies. It streamlines candidate management, sales processes, and overall agency operations. The system provides robust tools for managing leads, tracking opportunities, and optimizing...

Close CRM is a cloud-based solution supporting sales teams through streamlined workflows. It provides integrated calling capabilities alongside automated email tracking and campaign management tools. This platform is particularly useful for startups and small to medium-sized businesses seeking to op...

Folk CRM is a cloud-based customer relationship management (CRM) platform tailored for small and medium businesses. It provides tools for managing contacts, tracking sales activities, and fostering client relationships. The system’s integrated approach simplifies workflows and improves communication...

Pipeliner CRM is a customer relationship management platform designed with a focus on visual sales pipeline management and intuitive interface design. The system distinguishes itself through graphical representations of sales processes, allowing users to manipulate deals through drag-and-drop functi...

Nutshell is a web-based customer relationship management (CRM) platform designed primarily for small to mid-sized businesses. The software provides tools for sales pipeline management, contact organization, and team collaboration. It includes integrated email communication, sequence automation, and...

OnePageCRM is a cloud-based customer relationship management platform designed for small businesses and freelancers, presenting data in a single, visual page to streamline sales processes and improve client tracking.

EveryAction is a cloud-based CRM platform primarily used by progressive organizations for digital fundraising, grassroots advocacy, and constituent relationship management, integrating tools for email, SMS, and peer-to-peer campaigns.

monday CRM is a customizable work management platform that combines sales tracking, pipeline management, and customer relationship features with project management tools for enhanced team collaboration.

noCRM.io is a web-based customer relationship management platform designed for small businesses, emphasizing lightweight data organization and task automation without requiring complex setup or extensive technical expertise.

Oracle Fusion Cloud Sales is a comprehensive cloud-based Customer Relationship Management (CRM) platform designed to manage sales processes, customer interactions, and revenue forecasting for businesses of various sizes.

Raiser's Edge NXT is a cloud-based constituent relationship management (CRM) software platform developed by Blackbaud, a provider of nonprofit software solutions. Designed specifically for charitable organizations, educational institutions, and healthcare foundations, it serves as a centralized syst...

Little Green Light is a cloud-based constituent relationship management (CRM) platform designed specifically for small organizations, nonprofits, authors, and small publishers. The software provides tools for managing donor information, tracking contributions and grants, maintaining mailing lists, a...

Pipeline CRM is a sales-focused customer relationship management platform designed primarily for small and medium-sized businesses. It provides teams with tools to track deal progress through customizable pipeline stages, manage contact histories, and automate administrative tasks. The software also...

Bitrix24 is a cloud-based business management platform that provides a suite of tools for customer relationship management (CRM), project management, and internal team collaboration. Aimed primarily at small to medium-sized businesses, the software integrates sales automation, marketing, contact cen...

LeadSquared is a sales and marketing automation platform designed for businesses needing centralized lead management, multi-channel communication tracking, and workflow optimization across various teams.

SAP CRM is enterprise software for managing customer relationships across sales, marketing, commerce, and customer service processes. It belongs to the SAP Business Suite generation and can integrate customer records and operational workflows with other SAP systems. The platform was designed primari...

ActiveCampaign is a customer relationship management platform offering marketing automation, sales CRM, and email marketing features to help businesses manage customer interactions and streamline workflows.

Pega Sales Automation is a CRM platform utilizing low-code development to automate sales processes, personalize customer interactions, and optimize revenue generation through AI-powered insights and workflow management.