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Thumbtack

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description Thumbtack Overview

Thumbtack is an online marketplace that connects consumers with local service professionals in the United States. Users describe a project or browse services such as home repair, cleaning, moving, photography, tutoring, and personal training, then review professional profiles, availability, and pricing information where provided. It is designed for people hiring project-based or recurring local help and for independent professionals and small businesses seeking customer leads.

help Thumbtack FAQ

How do I ask Thumbtack for a quote from a local cleaner, plumber, or photographer?

Describe the job, location, timing, and preferences, then Thumbtack matches the request with local professionals who can send quotes. You can compare profiles, message pros, and hire when ready; Thumbtack describes the flow as answering questions, getting quotes, and hiring. [Thumbtack](https://press.thumbtack.com/announcements/thumbtack-transforms-how-customers-shop-for-local-services-with-instant-results/)

Can I book a Thumbtack professional instantly instead of waiting for replies?

Yes, when Instant Book is available for that service and professional, you choose an available time through the Thumbtack app or website and receive a confirmed booking. Thumbtack has used Instant Book for services such as house cleaning, TV mounting, junk removal, and fitness equipment assembly. [Thumbtack Instant Book](https://press.thumbtack.com/announcements/thumbtack-launches-instant-book-to-make-hiring-pros-even-easier/)

What should I inspect on a Thumbtack professional profile before hiring for a home project?

Check the service description, work photos, reviews, pricing or estimates, availability, and any verification details shown on the profile. For professionals, Thumbtack says its review tools can include up to 10 reviews from outside Thumbtack. [Thumbtack Pro Community](https://community.thumbtack.com/discussion/1062/tips-tricks-from-successful-thumbtack-pros)

How are Thumbtack leads charged to service professionals?

Thumbtack gives professionals control over a maximum lead price and a weekly budget, and its pro guidance says the exact lead price is the amount charged unless a discount or promotion applies. A lead is a customer request, so professionals need to include that marketing cost when pricing work. [Thumbtack Pro guidance](https://community.thumbtack.com/discussion/2234/how-to-set-the-right-lead-budget-as-a-new-pro)

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